Latinos lead the way in smart phone use

By Mai Hoang
Yakima Herald-Republic
Hispanics' mobile phones more likely smart phones
SARA GETTYS/Yakima Herald-Republic
Nayeli Herrera, 12, looks at smart phones at U.S. Cellular while her mother takes care of business at the customer service desk on Thursday, March 10, 2011. Although her mother will not allow her to have a smart phone yet, Herrera says some of her friends at school have them and that she wants one and would like to have the ability to get on the internet without being tied to their home computer.

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For Karina Martinez, a busy life of working and going to school leaves her with little time at home to access the Internet.

So these days, a Blackberry smart phone serves as her main link to the Internet and her friends via Facebook.

"I can pull it out and check it real quick," said the 21-year-old Yakima resident.

Martinez is an example of the rapid growth of smart phone ownership among Latinos.

According to a recent Nielsen survey, 45 percent of Latino mobile phone users nationwide as of December owned a smart phone, devices with application-based and Web-enabled operating systems. That's well above the 31 percent of all mobile users with a smart phone and 27 percent among white users.

And 56 percent of Latinos who purchased a mobile phone in the past six months chose a smart phone compared to just 42 percent of white consumers, according to the same study.

Local trends mirror the pattern.

Jose Cabrera, director of sales for U.S. Cellular in Oregon and Washington, said 45 percent of U.S. Cellular's Yakima Valley customers own a smart phone compared to 34 percent overall.

"They want to come in and be able to have a phone that has it all," he said.

 

Home access lacking

Mobility, affordability and population growth appear to be fueling the smart-phone trend among Latinos.

In the Yakima Valley, many Latinos live in the more rural areas that may lack high-speed home Internet options, said Monica Babine, a senior associate for digital inclusion at Washington State University's Division of Governmental Studies and Services in Pullman, a joint venture between the College of Liberal Arts and the Extension Service. Babine focuses on digital technology initiatives, including increasing broadband access in rural communities.

But even when home-based broadband is an option, a smart phone often is more appealing.

"The more mobile you are in your everyday activities, the more difficult it is to rely on a home computer as your primary access to the Internet," Babine said.

Anna Flores still uses a home Internet connection so her children can study and print out homework assignments. But just about everything else the 34-year-old Wapato resident does on the Internet -- e-mailing her family, shopping and watching YouTube videos -- is courtesy of her Samsung Mesmerize smart phone.

"I feel like I'm more in the know," Flores said about her smart phone.

 

Competitive market

A recent study from the Pew Hispanic Center shows that about 55 percent of Latinos surveyed have a home-based Internet connection, well below the 75 percent among white respondents.

The same study found that 6 percent of Latinos use a cell phone as their sole source of Internet access compared to 1 percent of whites, an indication that mobile phones may help fill an Internet connectivity gap between Latinos and the general population.

"It is a (more) affordable way to access the Internet," said Carlos Alcazar, president and CEO of the Hispanic Communications Network, a Washington, D.C.-based firm that designs and executes marketing campaigns for organizations targeting Latinos in the United States.

Cabrera, of U.S. Cellular, said his company has offered many promotions, such as a rebate for several free smart phones with the purchase of a single one, that make it affordable for local consumers.

"We see the price coming down because it's becoming so competitive," he said.

And affordability is a factor. According to the Pew Hispanic Center study, about 10 percent of Latinos with an annual household income of less than $30,000 depend on a cell phone for Internet access.

Age is another factor. About 11 percent of Latinos between ages 18 and 29 depend solely on a mobile phone for Internet access.

"We're definitely disproportionately younger," Alcazar said, noting that the median age of Latinos nationally is in the mid-20s. "That means we're more likely to download music, more likely to play games and access social networks."

And it's usually Latino youth who will introduce new products, like smart phones, to their older family members, said Babine of WSU.

Nayeli Herrera, a 12-year-old seventh-grader at Granger Middle School, estimates that she sends 1,000 text messages a week from her cell phone.

She hopes her next device will be a smart phone. Some of her friends have one, and she has used her uncle's to check her e-mail and research topics for school.

But she will have to wait -- her mother said she's too young. She will get a laptop instead.

But Herrera still wants a smart phone someday.

"It (will be) easier to carry around," she said.


* Mai Hoang can be reached at 509-577-7685 or maihoang@yakimaherald.com.



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